Gear Asset Management Module

Raising a fault against equipment from scratch on the Kynection mobile app, describing it properly, then deciding whether you repair it yourself or hand it back to the scheduling queue for someone else. It picks up from Perform Maintenance, where Part 5 ends.

In this part

• Raise the fault (0:00). Select Begin Allocation, tap Add, choose the fault category from the drop-down and select Raise Fault; the fault now exists but has no detail yet.
• Add the detail (0:18). Tap Sub Fault and choose the type, or Other if it is not listed, record the notes by keyboard or microphone, upload a photo, then sign and submit.
• Schedule or reschedule the repair (0:41). Select Deallocate Item to report without repairing, which marks the item Unscheduled, or allocate an unscheduled repair back to yourself and select Start Job.

Repair items are automatically assigned to whoever created them, so deallocate if you are reporting rather than fixing. The PDF guide below has the screens for each step.