Mobile app and web

Gear Asset Management Module

Log faults, schedule repairs, record labour and parts, and report on fleet compliance.

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Part 3 of 6Knowledge Base (Mobile)

How to Complete Services Workflows & Submit Service Forms in the Kynection Mobile App

A service follows the same shape as a repair on the Kynection mobile app but adds a service form. The form is built from the equipment record, so it varies between individual assets and equipment groups. This part covers starting the service, working the checklist and dealing with any fault it turns up, either now or later.

In this part

  • Start the service (0:00). Tap the optional service item to open it, select Start Repair, enter the Completion Date and Current Kilometres, then create the form to generate the checklist for this equipment.
  • Work the service form (0:23). Tap Pass against each completed item; selecting Fail creates a real fault record against the asset that can be completed now or saved for later.
  • Handle the fault you just raised (0:43). Select the Sub Fault, add notes and a photo and save with the tick icon, or select Action Now to fill out the fault repair form and complete the repair immediately.

The truck service form shown is an example; yours reflects the form configured against the equipment or its group. The PDF guide below has the screens for each step.

Prefer to read? Get this part as a PDFKynection-Guide-Part-3-Complete-Service-Workflows-and-Submit-Service-Forms.pdf, 737 KB
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