When you agree on a price with your clients at the beginning of the customer journey, it’s important to ensure this is adhered to throughout the entire process. It’s easy for details to get lost in the paperwork and this can result in massive mistakes being made. To remove the risk of easily avoidable errors, the best option is to switch to a paperless contract management and job management system, which might also be known as a Transport Management System, or TMS. We believe the bit that’s often overlooked is the efficiency of the process from job allocation to mobile manifesting and always the gap in driver safety, fatigue management, and maintenance.
Astronauts are required to eat breakfast at T-minus 5 hours to liftoff, and arrive at the launch pad 3 hours before liftoff. Although they don’t carry Work Diaries we can assure you that fatigue management is critical and it’s electronic!
When your drivers leave the depot they need to know where they are going for their next job. This is no different to your clients needing to know that the price they agreed upon is what they’ll pay. With paper-based systems it’s not possible to keep track of the different rate cards and specific pricing agreements. This is where digital contract management software will give your business the advantage it needs.
Timing is important and having agreed upon the flight schedule, the team knows how long they have to prepare for launch. Ensure your clients know what they’re getting to keep them happy by leveraging the power of contract management software.
When SpaceX launches their rockets, everyone involved knows exactly what is happening and who is responsible for each stage. With the level of risk involved with space transport, do you think they’d use a paper-based system to manage all of their processes? Not a chance! Your business might not be SpaceX, but functioning like them is possible with the right system in place. Ask Kynection about how your transport task can be managed from launch to landing in “one-system”.
Want to deliver successfully every time? Please contact us at firstname.lastname@example.org or 1300 786 272 to discuss how we can help your business.
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